Shipping Policy

At Azmir Natural, we aim to deliver your order safely and conveniently across Pakistan. Every order is carefully packed before being handed over to our delivery partner.

Delivery Areas

We currently offer delivery across Pakistan, including major cities and other serviceable areas.

Delivery availability may vary for certain remote locations depending on courier coverage.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or periods of unusually high order volume, processing may take slightly longer.

Delivery Time

Estimated delivery times after dispatch are:

• Major Cities: 2–4 business days

• Other Cities & Areas: 3–5 business days

• Remote Areas: 5–7 business days

These are estimated delivery times and are not guaranteed. Delays may occur due to weather, public holidays, courier operations, incorrect address information, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

Any free-shipping offer will be subject to the conditions mentioned on the website or promotional offer.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations.

For COD orders, payment must be made to the courier representative at the time of delivery.

We may contact you by phone or WhatsApp to confirm your order before dispatch.

Accurate Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

• Full name

• Complete delivery address

• City

• Active phone number

Azmir Natural is not responsible for delays or failed deliveries caused by incorrect, incomplete, or unreachable delivery information provided by the customer.

Delivery Attempts

Our courier partner may make multiple delivery attempts depending on their service policy.

If a customer is unavailable or refuses to receive a confirmed COD order, the parcel may be returned to us.

Additional delivery charges may apply if a customer requests a re-delivery where applicable.

Damaged Packages

Please check your package when you receive it.

If your order arrives damaged, opened, incorrect, or incomplete, contact us within 48 hours of delivery and provide your order number along with clear photos or videos of the package and products.

We will review the issue and assist you according to our Return & Exchange Policy.

Delayed or Lost Shipments

Once an order has been handed over to our courier partner, delivery is subject to the courier's network and operations.

If your parcel is significantly delayed or appears to be lost, please contact us. We will coordinate with the courier to investigate the shipment and provide an appropriate update.

Order Tracking

Where tracking is available, we may provide your shipment tracking information after your order has been dispatched.

You can use the tracking information to check the latest delivery status of your order.

Contact Us

If you have any questions about shipping or your order, please contact us:

Azmir Natural
Email: houseofazmir@gmail.com
WhatsApp: +923702201281
Customer Support: Monday–Saturday, 10:00 AM–6:00 PM

Last Updated: 2026